Brand Sentiment Analysis
Emotions in Comments
Emotion Capture Summary
Majority of users appreciated the quick delivery service and expressed love for specific menu items like the Vietnamese Cold Coffee. Some users criticized the freshness of the food, delivery delays, and quality inconsistency. Users sought more clarity on service availability in different areas and had questions about the freshness of the food.
Common Praise Keywords
Positive Sentiment Insight
Users loved the quick delivery and specific menu items like the Vietnamese Cold Coffee.
Example Positive Comments
"This is great. Wow, 10-minute delivery for fresh food? That's faster than my microwave! I can't wait to try Zepto Cafe's Vietnamese Cold Coffee, it sounds like the perfect pick-me-up for those midday slumps. Keep up the amazing work, Zepto team!"
"Zepto has really taken the lead in solving the challenge of 10-minute food delivery—a goal Zomato and Swiggy initially set out to achieve."
"Impressive how Zepto Cafe has blended speed with quality! Offering such a diverse menu with quick delivery is a game-changer."